Hims & Hers Says Hackers Stole Customer Support Data Over Several Days in February

Telehealth company Hims & Hers has disclosed that its customer support system was compromised The breach affected a third-party customer support platform used Customer support systems are a frequent target for threat actors because they aggregate sensitive user data -- names, contact information, account details, and in the case of healthcare-adjacent platforms, potentially health-related queries -- in a single accessible location. Attacks on support infrastructure often occur through credential theft or Hims & Hers, which went public via SPAC in 2021, has grown rapidly The company said it has notified affected customers and is cooperating with law enforcement. It did not disclose the name of the third-party support vendor or specify exactly how many accounts were affected. Hims & Hers shares traded slightly lower on the news.